We are thrilled to share the news that we have now passed the 1.5 billion milestone on the number of end-users that have accessed our virtual waiting room.

Queue-it is the leading online queue system globally, providing a virtual waiting room that treats end-users fairly by making sure visitors are handled based on a first-in first-out principle.

“Delivering fairness to end-users world-wide, while optimizing our customers’online business, is what makes us go to work proud and ... Read more

Last August at Tessitura Network’s TLCC in Washington D.C., Queue-it’s CEO, Niels Sodemann, shared with the Tessitura community what goes through their customers’ minds when waiting in line:

Inspired by David Maister’s “The Psychology of Waiting in Lines,” Sodemann emphasized that the experience of waiting is more important than the actual time spent waiting, and there are a few key principles to keep in mind when you think of your customers waiting:

• Unoccupied time feels ... Read more

COPENHAGEN, Denmark – June 6, 2017 – Queue-it, a leading provider of online virtual waiting rooms, has appointed Michael Rasmussen as Vice President of Technical Engagement. In the newly created role, Michael will lead the technical engagement department responsible for guiding customers on the implementation and support of the online queue system’s integration.

“Michael brings a seasoned level of IT leadership ... Read more

This week the Queue-it team is joining major retailers from across the UK, Europe, and the globe at eTail Europe in London. Keynote sessions and key topics of conversation we are expecting to hear more about at the show include the developments in omnichannel, digital transformation, online experience, and customer journey.

At Queue-it, we are working daily with retailers on addressing and improving in these focus areas, and in prep for the ... Read more

It has become very clear that for the resellers who operate online, sneaker bots are threatening the long-term viability of the sneaker release game.

On many release days, more than half of reported web traffic is actually attributed to bots. Unlike physically waiting in line at a brick-and-mortar store, with sneaker bots targeting online releases, resellers who are trying to profit off of the resale of limited release sneakers can emulate the requests of 100s to 1,000s of online ... Read more

Press Release

Copenhagen, Denmark, Nov. 29, 2016

The virtual waiting room SaaS, Queue-it, was recognized at the Amazon Re:Invent launch of the new AWS Public Sector Partner Program today as an Authorized AWS Public Sector Partner.
The program recognizes partners with solutions and experience in delivering government, education, and non-profit customer mission around the world, and Queue-it has been selected as an authorized supplier within this field. ... Read more

2017 January 17: Queue-it, the market-leading virtual waiting room provider, has received 350,000 euro in funding from the Danish government to advance its product offering as a part of the Innobooster initiative.

The funding will be applied to further develop Queue-it’s robust bad bot and malicious user defense features that exist with its virtual waiting room solution.  The continued development in efforts to help customers defend against non-human online traffic during high demand ... Read more

By Niels Henrik Sodemann, CEO and Co-Founder, Queue-it

May 23, 2017

I am happy to share the news of our formal expansion to the U.S. in June, with the opening of a regional office in Minneapolis, Minnesota.

Why USA & Minneapolis?

One of our focuses in our annual roadmap this year has been to develop a plan to support and prepare for the next stage of Queue-it’s global growth. It almost goes without saying that the U.S. is an obvious step ... Read more

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