Below you can find answers to the
most frequently asked questions.


At FeedsFloor, everybody can view all profiles and content, but in order to create content and engage with members, you have to have an account.
It is FREE to create an individual or company account.


If you have any further questions or comments, we are ready to help you at support@feedsfloor.com.


How it Works


1. CREATE PROFILE



 


2. VISIT | EXHIBIT | HOST EXPOS



 


3. CHAT & ENGAGE



 

Q&A

Step 1: Log in or sign up for a free individual or company account.


Step 2: Click on or go to the URL of the EXPO, you would like to visit.


Step 3: Click on VISIT and begin to discover exhibiting companies and their products.


Step 4: When the EXPO is LIVE, you will receive a notification, that you can now chat with exhibitors in real time.


Step 5: Click on the chat icon next to the exhibitor you would like to chat with and begin chatting.




NB: It is always free to visit EXPOs online at FeedsFloor.


NB: You remain anonymous until you begin chatting with an exhibitor. When you chat with a company, they will be able to see your profile at FeedsFloor. Remember therefore to make your profile look awesome, this increases trust.


NB: You can visit any EXPO both as an individual user and as a company user.


NB: Chats are just like IRL conversations and can therefore only be accessed during the LIVE EXPO. Before and after an EXPO is LIVE, you can use normal email messaging service here on FeedsFloor. Simply go to the exhibitor's full profile and click on "Send Message" and send a message to the company.

Step 1: Log in or sign up for a free company account.


Step 2: Click on or go to the URL of the EXPO, you would like to exhibit at.


Step 3: Click on Exhibit.


Step 3.1: If the EXPO is free to exhibit at, you merely have to wait until the host approves your request to exhibit.


Step 3.2: If the EXPO has an exhibition fee, you merely input your credit card details, and wait for the host to approve your request to exhibit.


Step 4: Once the host approves your request to exhibit, your profile and all your products are automatically swooped on to the EXPO page.
- For paid EXPOs, the exhibition fee is first transfered when the host has accepted your request to exhibit. You will receive a receipt on your email.
- The host of an EXPO can also add you for free even if a fee is charged e.g. for sponsors or members of an organisation. You will then need to send the host your unique FeedsFloor ID (your username). You will then receive a notification that you have to accept in order for your profile and products to be automatically shown on the EXPO page.


Step 5: When the EXPO is LIVE, you can now chat and engage with other exhibitors, and visitors can begin chatting with you.
- You will receive an automatic notifications on email, when a visitor has send you a chat message.
- You can edit your chat welcome message, depending on your circumstances e.g. "I will be back in 5 min.", "Hi and welcome, how can I help you?", "We are offline right now, see you tomorrow at 10am." etc.



NB: Before and after an EXPO is LIVE, everybody can use normal email messaging service here on FeedsFloor. Simply go to the exhibitor's or visitor's full profile and click on "Send Message".


NB: Your profile on FeedsFloor is permanent and SEO friendly.


NB: Chats are just like IRL conversations and can therefore only be accessed during the LIVE EXPO.


NB: You can only be refunded the exhibition fee, if the organizer cancels the online EXPO. In all other cases no refunds can occur.

Step 1: Log in or sign up for a free company account.


Step 2: Click on "Create EXPO"


Step 2.1: Input title, logo, feature image and description of the EXPO


Step 2.2: Choose the dates for the EXPO to be LIVE (max 3 weeks).
- During LIVE EXPOs exhibitors and visitors can chat 1-to-1 in real time.
- It is only possible to add and get new exhibitors before the EXPO is LIVE.
- It is possible to get new visitors at an EXPO both before and during the LIVE EXPO.


Step 2.3: Choose a fee for each exhibitor (min. USD 50) or make it free to exhibit at your EXPO.
- Even if you put an exhibitor fee, you can always add exhibitors for free under "Manage". All you need to input is the exhibitor's unique FeedsFloor ID (username). Once you have added an exhibitor's username, they will receive a request to be exhibited for free that they have to accept. When they have accepted the request their profile and products are automatically swooped on to the EXPO page.


Step 2.4: Input your Paypal ID or Stripe ID only if you have put an exhibition fee. After 3 min. your EXPO will be shown on FeedsFloor users' home feed.


Step 3: Invite exhibitors to showcase their company and products at your EXPO online.


Step 4: Invite visitors to discover and chat with exhibitors at your EXPO online.


Step 5: Once a visitor or an exhibitor are signed up to your EXPO online, FeedsFloor takes care of the rest.
- Visitors will be notified on updates and the day before and once the EXPO goes LIVE.
- Exhibitors will also be notified on updates and the day before and once the EXPO goes LIVE. Exhibitors will also receive automatic notifications on their email, if a visitor has send them a chat message.
- Exhibitors can edit their chat welcome message, depending on the circumstances e.g. "I will be back in 5 min.", "Hi and welcome, how can I help you?", "We are offline right now, see you tomorrow at 10am." etc.


Step 6: After the EXPO is finished. FeedsFloor will transfer 80% of the revenue from exhibitors to your PayPal or Stripe account.
- FeedsFloor can keep showcasing your expired EXPO or put it in "not-public" mode. Please email support@feedsfloor.com. If you would like to host the same EXPO again, you can merely publish a new EXPO, and visitors and exhibitors of your previous EXPO will be notified to visit or exhibit at your new EXPO.




NB If you have any questions or comments, our team is ready to help you at support@feedsfloor.com.


NB Allmost any kind of EXPO can be done at FeedsFloor. Only your imagination sets the limits. Examples of EXPOs online are:
a) Online version of a physical exhibition
b) Theme based e.g. entrepreneurship
c) Industry focused e.g. agribusiness
d) Community focused e.g. street fashion
e) Member based e.g. chamber of commerce
f) Niche focused e.g. knitting
g) Country focused e.g. autoshops in UK
h) Locally focused e.g. coffee shops in Queens
i) Cross-country focused e.g. european agricultural machinery in Kenya
j) Job focused e.g. engineering jobs in Middle East

Step 1: Log in or sign up for a free company account.


Step 2: Send your unique FeedsFloor ID (your username) to the host.


Step 3: When you have received a request from the host to exhibit for free, please ACCEPT this request. Your company profile and products are now automatically swooped on to the EXPO page.

No, unauthorized use or misrepresentation of any company will be dealt with appropriately and immediately.
All unauthorized representation accounts will be terminated immediately.


Contact us, if you suspect unauthorized representation at support@feedsfloor.com.

Step 1: Log in or sign up for a free company account.


Step 2: Click on "Create news".


Step 3: Input title, image and text and choose relevant Floor, Region and Language.



(NB: please note that content will be removed if it is showcased under a non-relevant Floor, Region or Language)

Step 1: Log in or sign up for a free company account.


Step 2: Click on "Create product"


Step 3: Input description, upload up to 6 images of the product or service, and up to 2 videos showcasing the product or your company.




NB: When you exhibit at an EXPO online at FeedsFloor, your products/services are automatically shown on the EXPO page.

Step 1: Log in or sign up for a free company account.


Step 2: Click on "Create video"


Step 3: Input title, a short description and the url link from Vimeo or Youtube.




NB: You can also add up to 2 videos under product pages. This can for instance be "How to..." videos or "Case study..." videos.

Step 1: Log in or sign up for a free company account.


Step 2: Click on "Create network"


Step 3: Input logo of the business network and description.


Step 4: You can now post updates to your network members.




NB Only the network administrator can post updates. The updates posted in networks are automatically send on email to the network members.




More about business networks
Create a professional or corporate network today and take charge of your professional field:
1. Create a company branded or professional network
2. Share knowledge, ideas, news etc. with your network
3. Make the network what you dream it to be
4. All business networks are private and require membership in order to read, share and comment on posts.
5. Membership approval from network administrators is required in all business networks.
NB: "FeedsFloor" or infringement of other company names are not allowed to be used in the network name.

Step 1: Go to the content or EXPO you would like to share.


Step 2: Click on 'Share'.


Step 3: Choose channel and share.

Please contact us if you would like to terminate your company or individual account at FeedsFloor.
support@feedsfloor.com.

If you are exhibiting at a physical exhibition and online here at FeedsFloor, there is a number of ways you can link the two and boost your booth.


Suggestion 1: Take a picture of your booth at the physical exhibition and upload it as your feature image here at FeedsFloor.


Suggestion 2: In the beginning of your company description write your booth number. Then when visitors goes to the EXPO online, they immidiately also see your booth number.


Suggestion 3: Share your FeedsFloor profile on social media, so that people who cannot come by the physical exhibition still have a chance to interact and engage with you about your company and products.

As an organizer of an online EXPO you can decide if exhibitors can showcase their companies for free or you can choose to charge a fee (min. USD 50). Once the EXPO is finished, FeedsFloor will transfer 80% of all the revenue from exhibitors to your PayPal or Stripe account. 

If you have any questions or comments, our team is ready to help you at support@feedsfloor.com.