Grubhub is an on-demand food delivery service. It operates on both website and mobile application. The Grubhub mobile application is available for both iOS and Android.

It was founded by Matt Maloney and Michael Evans in 2004. It is headquartered in Chicago and serves in more than 900 locations in the USA. Within 10 years of business, the startup was its dream of becoming an IPO. Grubhub attained the IPO status on 7th April 2014.

This website has made several restaurants accessible for their users. The target audience for the company is the ‘tired people group’. Food delivery makes everyday meals very simple for bachelors. It is also a great option to host parties.

How does Grubhub work?

Let’s discuss how does Grubhub work. Grubhub connects diners with a variety of restaurants available near them. They can order food and get it delivered at their doorsteps. They provide their services on their website as well as mobile application. Let’s see how it works for different components of the business.

Consumers: The users can browse the various restaurants available on the portal. They can then place an order and wait for their orders to the delivered on their doorsteps. The portal allows them to pay online or in cash. This gives the consumer flexibility and makes the application user-friendly.

Restaurants: Once a user places an order, the restaurant is notified about the same. They can confirm the order based on the availability of the same. Once they confirm, they can proceed to prepare the order and keep it ready for the couriers for delivery.

Couriers: Once a restaurant confirms an order, a courier stationed nearest to the location gets a notification. He has to accept the delivery request and then directly head to the restaurant. The order is either ready for collection or the courier has to wait for a while before it is prepared and packed.

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