Calls are the primary driving force of your business since this is where sales and leads come in. But, sometimes poor service from your telecommunications provider affects the calls you’re getting to your 1300 number. Thankfully, you can easily port your business number to another service provider. So, how is it done and what exactly is a 1300 number?   

What is a 1300 number? 

These are ten-digit numbers that customers from all over Australia can call and these calls are charged at local rates. It acts as your business’s single point of contact. This inbound number can be routed to any of your existing phone numbers, which are referred to as answer points. So, you can answer a 1300 call on an office phone, a landline, or a mobile phone.  

Why does your business need a 1300 number? 

A 1300 number makes your business appear bigger than it really is. Plus, it gives your brand a professional appeal that mobile numbers can’t offer. Plus, since 1300 numbers are virtual, it means it isn’t tied to a fixed landline. You can take your number with you if you choose to move your business.  

Moreover, 1300 numbers make it easy for customers to call you from wherever and whenever. Pair it with a live answering service and you’re certain to make a mark on your customers, too. This makes them feel that they matter to your business and you want their concerns addressed immediately.  

How does the porting process go? 

Moving your 1300 number from your current provider to another telco is quite easy. And, you only need three things: one, the name of your current telco; two, your account number from the said provider; and, three, a completer order form of your chosen provider (where you’ll send the port request to).  

There should be no disruptions to your 1300 number while the porting takes place. It usually takes five to seven days for the port to be completed.  

Don't settle for just any telco provider who promises the cheapest 1300 number plan. Instead, choose a telco that offers the best-priced plans paired with efficient customer service, whether you need a new 1300 number or need to port your existing number to them.