With new discoveries and technological advancements, healthcare services are becoming more reliable and affordable across the globe. However, a majority of the population face difficulties to get to essential medical appointments. Most of the people rely on family, friends, and local transportation to reach the hospital or medical centers. However, these means of transportation can sometimes result in delay and are unable to provide the level of comfort required. Hence, Non-Emergency Medical Transportation System (NEMT) is gaining popularity across the globe. Meanwhile, NEMT dispatch software is also being developed to make it convenient for users and patients to access the service.

The transportation system has become important in the healthcare sector as it is important to visit a hospital for checkup post-surgery. For instance, NEMT system can be useful for a normally healthy person who may be suffering from an acute injury or surgery. Moreover, post-surgical patients are not allowed to drive, unless and until they are approved or declared fit by the healthcare providers. In such a situation, non emergency medical transport software can help the person to reach the hospital. Also, surgery weakens the muscles that are needed to drive a vehicle, moreover, in most of the countries, it is illegal to drive if the person is taking post-procedure pain medicines. Hence, alternative procedures need to be provided, in such a situation, a person can use non emergency medical transport software to book a service.

Getting to follow-up appointment is necessary for recovery and boarding a public transport is not possible. Meanwhile, driving own car is out of the question. In order to overcome these challenges, non emergency medical transport plays an important role.

How to Define Non Emergency Medical Transport Software?

Non emergency medical transport service is not for providing service in the emergency situation. However, it provides more assistance than a taxi service. NEMT is specially equipped with special equipment that is able to transport riders in a wheelchair, and with other special needs. NEMT service is provided by booking a service through transportation brokers using a software. These software helps to locate available transport and schedule a trip. The drivers or the transport vehicle is provided only after verifying the driver and eligibility. Most of the NEMT dispatch software offers cashless facilities.  

NEMT brokers use special software to find the available transport, they provide both standards as well as specialized vehicles depending on the non-emergency need of an individual. The software or dispatch solution also provide transportation cost that will be charged for a particular trip. Other details are also provided such as availability of vehicles to serve in the area, booking confirmation, driver and vehicle details, facility to schedule the ride as and when required. The drivers or the service providers also have various advantages such as accepting the trip or sending it to another service provider.

NEMT dispatch software ensures transparency while providing transport service to reach the hospital. The software makes it simple to book the service at the required time.

How NEMT service Benefit Riders?

NEMT software help riders to book a transport service with special needs. This helps the riders to maintain independence. This feeling of independence provide a greater sense of well-being, management of chronic disorder and result in fast recovery.

The software help brokers to coordinate with a provider for availability of the vehicle at a particular time. It also provides visibility into where drivers are, helps to keep the cost of brokerage under control, and offer tools that provide the best possible service. The non emergency medical transport service has become an essential service in the healthcare sector. Increasing number of people are booking NEMT service to travel to and from hospital and healthcare centers.

Majority of the mobile app development companies and mobile app developers are developing non emergency medical transport software to provide uninterrupted service to the patients to visit hospitals and obtain medical service that is critical for their health. App development companies are also focusing on developing customized NEMT software including various features such as instant messaging, daily trip manifest, data and storage capacity, powerful dispatching module, GPS, real-time tracking, cashless payment solution, etc. NEMT reduces overall operational cost, increases efficiency, help to manage any changes in the trip, track the driver and estimate the time of arrival, and reduce paperwork by storing large data.