Family Tree Maker 2019 is an updated version of family tree maker 2017.If you are having any problem restoring old backup file you can contact us we are 24*7 there to solve your problem. You can directly connect to us on our official website or you can call us on our toll-free technical support number +1-888-575-2545.Then if you get a sync failure you may visit our official website. On the other side our team of experienced technicians will provide solution for your every problem.