Best Practices in ECommerce Order Management Fulfillment
As you see your ECommerce enterprise grow, so do orders and suppliers grow. Sometimes this happens at a faster rate than you expect and can handle. However, the success of your business depends on staying organized from sales order processing to handling expenses and getting products to customers in an efficient way. Intelligent Computer Concepts created time-saving, hassle-free, and cost-effective order management solutions using the best practices in ECommerce. These include:
Inventory Management in One Place
If you’re like most ECommerce sellers, you have your products across several platforms. You’re selling on Amazon, at a physical location, and on your website, among others. This can make inventory allocation, distribution, and management complicated. Before you oversell and lose out on sales, you need to take control of your inventory in a more efficient way. A leader in order management solutions, Intelligent Computer Concepts created Orderwave. The web-based system can integrate order information across several marketplaces and sync them with your shopping cart platform.
Boost Productivity with Automation.
The more people are involved in a process, the greater risk for human error and loss of productivity. The hosted app streamlines and automates all operations for catalog, ECommerce, and direct marketing sales channels. Automation ensures accuracy and efficiency down to the last detail. With Orderwave, you can automate inventory transactions from all your warehouse locations. You can even enjoy an automated call system with call scripts, call log details and threaded response.
Lower the Chances of Returned Goods
Most of the time, returns are not the customer’s fault. They may have received the wrong item or the item was damaged upon arrival. In this case, you have to reanalyze your packaging and shipping process to prevent further issues. This includes adequate protection of items and double-checking during the picking process. Orderwave can prepare detailed packing instructions for your warehouse personnel as well as location-coded picking lists.
