An application management service is a type of framework that outsources management by way of a customized, well-defined set of policies, processes, procedures, templates, and standards. Application management services are provided by a number of different organisations to companies that need such services.

The organizations that agree to provide this service typically have an expertise in the IT sector or in similar applications for companies in the same line of business. Application management specialists are vital in helping overcome challenges by improving the performance of applications and achieving better business results.

The application management services market is estimated to be worth just under US$ 90 billion by end 2022.

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The BFSI segment has the largest revenue share by industry segment at the end of 2017 and is expected to gain substantial share in future. An absolute dollar opportunity of more than US$ 7.4 billion is waiting to be tapped in the BFSI segment from 2017 to 2022. The maximum opportunity in the BFSI segment lies in North America, followed by Europe.

The retail & consumer goods segment is poised to gain massive share over the forecast period and companies would do well to focus on this industry in the application management services market. Retail & consumer goods is predicted to grow past a value of US$ 18.8 billion by end 2022, making it large enough for all companies. Strong economic growth in the APEJ region, largely riding on the shoulders of China and India, should lead to a retail boom in this dynamic, populous nations.

IT & Telecom has marginal revenue share in application management services market but is on track to lose significant share over the five-year forecast. North America is the only region in the IT & Telecom segment that could be worth more than US$ 2.2 billion by end 2022 even though a higher CAGR is estimated in both Japan and APEJ.

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The government and engineering segments have a single-digit revenue share in application management services market with the latter being slightly larger. However, the government segment may show marginal growth and companies with a customized go-to-market strategy could well achieve success

Companies profiled in the application management services market report include KPIT Technologies Limited, Hexaware Technologies Limited, Wipro Limited, Infosys Limited, CA Technology Inc., HCL Technologies, Capgemini SE, NTT DATA Corporation, IBM Corporation, and Accenture PLC

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