3 Custom Features in SuiteCRM Portal for Better Customer Service

SuiteCRM is a customization boon. You get to set up your CRM as you want it. This includes things that your business flow needs. 

Apart from these customizations, if you want a way to connect with your customers, adding a SuiteCRM WordPress customer portal can do the trick. However, it can often get overwhelming to know what features are must-haves in the portal and how much flexibility you ... Read more

Thursday, 2020, January 30 - 13:33

Happy Support Staff, Happy Customers!

Many companies have Twitter accounts. They use the platform to interact with customers, and sometimes solve their queries.

Customers, in turn use the platform to show their displeasure and to alert others when a company gives them subpar service. Take a look:

No company would like to read this on their Twitter handle. 

Would you?

Of course not!

You can check the entire tweet thread

... Read more

Friday, 2020, March 27 - 12:24