Real-time Speech-To-Text Transcripts Capture the Voice of the Customer for CX Analytics and Timely Customer Response.
Emeryville, CA, USA (December 9, 2015) -- PinPoint Research (http://www.pinpointresearch.com), pioneers and innovators in IVR survey technology, today announced the addition of a new Speech-To-Text (STT) automated transcription system to its multi-modal survey research platform. The new Speech-To- ... Read more