The global healthcare CRM market held a market value of USD 7.9 billion in 2017 and is projected to grow at a CAGR of 13.8% over the forecast period. Customer relationship management (CRM) is a tool used as an approach for managing interactions with patients and helps in managing, coordinating, and automating the business processes. CRM analyzes and segments consumer and patient populations which ultimately aids in measuring the success of ... Read more
