When you run an enterprise company, you tend to focus on big things. How many customers you have, how much revenue you are generating, how many employees you have etc.
It doesn’t affect your bottom line if you lose a few customers sometimes. Moreover, you are likely to gain new ones over time.
However, the way you think about the power customers have, has changed in the last couple of years. While companies that don’t want to pay attention to the grievances that customers ... Read more
When it comes to integrating a customer portal, it is important to take into consideration that it is one that fits well into the workflow of your business. You should also take care that it functions smoothly with your Dynamics CRM. It should be fast, secure, customizable and with a range of functions.
Dynamics 365 have multiple types of portals. Each serves its own unique purpose. The one that you need will depend on the use case you have. You can choose the portal that addresses your exact pain points. Here’s a breakdown of the different types so that it can help you make a decision:
