As a Customer Service Representative, you are the initial introduction that a client or potential client will get about the organization you're subsidiary with.
You will likely form a positive association with this client. Accordingly, a considerable lot of the abilities managers are searching for are correspondence related delicate aptitudes.
Since you have their email, it's an ideal opportunity to connect and begin cultivating an association.
You ought NOT to talk about the employment opportunity during these underlying associations. That can be a major mood killer and will thoroughly slaughter your odds of getting answers.
Rather, the objective here is to get the individual on the telephone and get familiar with their group's present objectives, difficulties, and activities.
