Making your client valuable is the key to success of any business and very important for organizations these days. Building credibility is very tough in today’s era of competition. Business means not only acquiring new clients but also retaining your existing clients. Your existing clients are your ambassadors, who can help promote your business and in turn help you grow. But, this will happen only if they are satisfied with your customer service. In today’s world,  ... Read more

There was a snappy joke prevalent: ‘WhatsApp has the world’s third largest population after China and India.’

Going by Facebook CEO Mark Zuckerberg’s recent estimate and announcement, WhatsApp now has 1.5 billion users and sees 60 billion messages sent per day. That’s compared to 1.3 billion monthly users and 1 billion daily active users in July.

That’s certainly a staggering number indeed!

When Mark Zuckerberg made the decision in 2014 to acquire this social ... Read more