The global customer experience management market is driven mainly by rising customer demands across several products and categories. The satisfied clients and customers are the key for the success of an organization as every company wants their customer to come back to them. Dissatisfied customers not only switch their preferences to other companies, but also share their bad experience about ... Read more

The customer experience management market is estimated to be valued at US$ 9.6 Bn in 2022 and is expected to exhibit a CAGR of 13.46% over the forecast period 2023-2030, as highlighted in a new report published by Coherent Market Insights.

Market Overview:
Customer experience management (CEM) solutions help companies gather insights about customer needs, emotions, behaviors, and satisfaction levels at each touchpoint across various ... Read more