Communication Platform-As-A-Service or CPaaS refers to a cloud-based service that allows developers to enhance their applications and services by incorporating communication features like voice, video, text, and fax with the help of APIs provided by the service providers. The key product includes SMS, MMS & RCS messaging, voice and chat APIs. These services play a crucial role in enhancing customer communication experience and business processes across various industries like BFSI, ... Read more
