According to a new report Global Cloud Based Contact Center Market, published by KBV research, the Global Cloud Based Contact Center Market size is expected to reach $21.6 billion by 2023, rising at a market growth of 22% CAGR during the forecast period.
The North America market holds the largest market share in Global Computer Telephony Integration & IVRS Solution Market by Region in 2016 and would continue to be a dominant market till 2023; growing at a CAGR of 16.6 % during ... Read more