A chatbot is a computer program that is designed for a conversation with human users especially over the internet. It is used by nearly all the industries for making better communication with the client. It is becoming one of the most trending ways to better serve with the client. According to the KD market insights the market of the chatbot is predicted to grow at a CAGR of 34.3% during the estimated period of 6 years i.e. 2018-2023. The chatbot is an ... Read more

 

Chatbots are intelligent bots that utilize various artificial intelligence techniques such as natural language processing to simulate a conversation with a user in natural language through messaging applications, websites, mobile apps and various other platforms. Chatbots are increasingly being used by companies across industries for various customer engagement and support functions such as answering customer queries, technical support, booking appointments, payments and more. The ... Read more