Audio communication monitoring system automatically monitors the recorded audio which can be further used by the enterprises and call centers for the compliance purpose, speech analysis and transcriptions. Audio communication monitoring system have become one of the wide scale deployed solution, seen as essential for the daily operations of the organizations to help adhere to the risk and compliance management mandate. These operations include audio recording during conference calls, client ... Read more
Audio communication monitoring system automatically monitors the recorded audio which can be further used by the enterprises and call centers for the compliance purpose, speech analysis and transcriptions. Audio communication monitoring system have become one of the wide scale deployed solution, seen as essential for the daily operations of the organizations to help adhere to the risk and compliance management mandate. These operations include audio recording during conference calls, client ... Read more
Zion Market Research has published a new report titled “Audio Communication Monitoring Market by Solution (Quality Analysis, Voice Biometric Access System, and Loudness Metering and Monitoring) for BPO, Telecommunication and IT, Banking and Financial, Insurance, Healthcare, Media and Entertainment, Transportation and Logistics and Other Application- Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2016 – 2022". According to the report, the global audio communication ... Read more
The communication technology is witnessing increasingly combined with network and IT infrastructure however, businesses are slowly realizing the importance of being able to monitor as well as maintain this capability centrally. The communication environments are also getting more complex, which increases the need for visibility into several aspects of these systems and cohesively manage them. IT managers are searching for various new ways to automate the process of issue ... Read more
The communication technology is witnessing increasingly combined with network and IT infrastructure however, businesses are slowly realizing the importance of being able to monitor as well as maintain this capability centrally. The communication environments are also getting more complex, which increases the need for visibility into several aspects of these systems and cohesively manage them. IT managers are searching for various new ways to automate the process of issue identification so as ... Read more
Audio communication monitoring analyzes audio conversations and finds structures in interactions and reveals insights provided by employees to clients and customers. This technology is used to extract important business intelligence data to relate it to the strategy for making strategic decisions for the company. Audio communication monitoring solutions generally revolve around the call recording feature. The recording, processing and then analyzing are the parts of the audio communication ... Read more
