Hair Replacement Customer Service Is An Art
Studio 5 Hair Gallery has been in business for over 12 years now. Our company has grown because we have skilled professionals with the education and experiences. When you have that you put clients first and you don’t become a clock watcher. Our customer satisfaction is everything because with our customers that are pleased with the type of service they receive they will take their business elsewhere.
For us knowing our skills and the tools we use allows us to help women with any level of thinning hair issues. We have solutions that range from synthetic and human hair wigs to women's hair replacements. We are also a full service hair salon. We have a simple thought when it comes to customer services. Do more than is expected of you. Go that extra mile and make your customer feel special and that you know the issue they have and that you will give it your total focus.
Communication is key and not just how you talk to your customers but also having the ability to listen. Often you will have someone come in and their self-esteem is so low because of their hair thinning beyond anything they thought it would. Being able to share your knowledge and give honest options can help them realize they can get their confidence back.
There is so much more to being a true professional than an education and experience. If you implement all of the above skills, combined with your knowledge, your clients will keep coming back and you will be responsible for improving their life. There is nothing more noble than being able to make another human being feel better about them self and making them a part of the process.
At Studio 5 Hair Gallery this level of professionalism and care is what we would give to anyone in the Baltimore area seeking help with thinning hair and hair loss.