We can help if you are not able to receive the desired response from Alexa. Well, there must be some problem in your Amazon Echo Dot. You should take Amazon Echo Dot support to fix the issue that is creating problem for you. Now, you must be wondering as to where to get the support from, so you can call us for that. For more info visit here - Connect Amazon Echo To Bluetooth Speaker | Amazon Echo Help | www Amazon Com Echosetup | Amazon Echo Tech Support