Relaying of information on a real-time and updated manner is of great importance for a number of public facilities. Airports, railway stations, gas stations, and banks are some of the common examples wherein a preset electronic UI program, such as interactive kiosks, can efficiently deliver the information without the need of a human interference. There is only human-machine interface involved in interactive kiosk systems, and the market for the same is flourishing on the back of rapid urbanization across emerging economies.

According to the findings of this business intelligence report, the demand in the global interactive kiosk market will multiply at a profitable CAGR of 7.32% during the forecast period of 2017 to 2025. In terms of revenue, the market for interactive kiosks is estimated to be worth US$2,019.5 million by 2025, mounting from its evaluated worth of 1,147.3 million as of 2017.

The benefits of improved sales and higher return of investment, enhanced customer experience and thereby greater engagements, increasing adoption in the educational sector such as schools and colleges, and rapid rise of the transportation and retail sector are some of the key factors highlighted by the report that will drive the demand in the interactive kiosk market in the near future.

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On the other hand, substantial cost of kiosk systems and growing popularity of smartphone-based user interfaces are some of the restraints obstructing this market from achieving greater prosperity.

Retailers to Remain Interactive Kiosk Market’s Leading End-use Segment

On the basis of end use, this report segments the interactive kiosk market into petrol station, advertisers, banks, retailers, commercial complex, government, and transport including airports, railway stations, and bus operators. Both in terms of value and volume, the retailers segment continues to serve the most prominent chunk of demand for interactive kiosks. By the end of 2025, retailers are estimated to produce a demand for interactive kiosks that will be worth US$933.1 million.

In terms of volume, more than 414 thousand units of interactive kiosks systems are estimated to be sold to the retailers. Among others, banks are expected to overtake the demand potential of the collective sub-segment of airports, railway stations, and bus services.

Information Kiosks Generate Most Prominent Chunk of Demand

Based on type, the market for interactive kiosk has been bifurcated into information, ticketing, patient interaction, check-in at airports, employment, and bill payment services. As of 2017, the information kiosk segment cultivated a demand that was worth US$314.9 million, and is primed to expand at a CAGR of 8.0% during the forecast period of 2017 to 2025.

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On the other hand, the ticketing kiosk segment is also foreseen to excel profitably over the course of next few years, promising to provide for a revenue of US$424.5 million by 2025. Information kiosk is a computer for public access and provides information about a particular topic or subject, whereas ticketing kiosks are used popularly in entertainment industry for sales and print of movie tickets, sporting events tickets, concerts tickets etc. It is also used by Quick Service Restaurant.

Asia Pacific Emerging as Profitable Regional Market for Interactive Kiosks

Geographically, the report has gauged the volume and value of demand that can be expected out of the regions of Asia Pacific, Europe, North America, South America, and the Middle East and Africa. Over the forecast period of 2017 to 2025, the developed country of the U.S. is expected to retain North America are the most profitable region. The analyst has estimated the North America interactive kiosks market to be worth US$980.6 million by 2025.

On the other hand, the vastly populated emerging economies of China and India are primed to increment the demand for interactive kiosk from the region of Asia Pacific at an above-average CAGR of 8.9%. By 2025, the Asia Pacific interactive kiosk market is estimated to attain a valuation of US$423.9 million.

Fujitsu, Ltd., Diebold, Inc., NCR Corporation, GRGBanking, Acrelec, Kiosk Information Systems, ZIVELO, Olea Kiosks Inc., Meridian Kiosks, Kontron AG, Nautilus Hyosung, and Glory Ltd. have been identified as the most prominent players in the global interactive kiosk market as of 2017.