Robotic Process Automation (RPA) is a technology that automates mundane and repetitive tasks in organizations, thus helping in workforce optimization and reduce operational cost. Robotic process automation is done through software robots that are capable of undertaking tasks within an organization that would otherwise require humans. Banking & Financial sectors, legal sector, and IT industries are major application areas for implementation of RPA. With growing acceptance of RPA across different verticals, RPA providers have come up with enhanced features that would assist organizations in integrating multiple systems.
Increased efficiency, accuracy, reduction in cost and resource optimization are the key factors driving the RPA market. RPA assists in decreasing the turnaround time which leads to significant improvement in SLAs. Further, RPA eliminates the need for additional back office resources and automates the work process, leading to substantial reduction in operational cost. Moreover, it supports in proper resource optimization through effective task allocation and management of resources. In the current business scenario, RPA is majorly used in the BFSI sector, however, it made strong inroads in the IT and Business process outsourcing (BPO) industry.
Robotic Process Automation market has been segmented based on type, operation, process, industry, and geography. Based on Industry the market is segmented into Banking, Financial & Insurances, Travel, Hospitality & Transportation industry, Retail & consumer goods, Healthcare & Pharmaceuticals, Telecom & IT industry, Manufacturing & logistic industry and others. On the basis of the type, the market is segmented into tool based and service based. Based on the operation, it is segmented into Rule-based operation and knowledge-based operation. On the basis of process, it is segmented into automated solution, Decision support & management solution and interaction solution. Geographically, the market is analyzed across North America, Europe, Asia-Pacific, and Rest of the world.

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The key players operating on the RPA market include Nice Systems Ltd., Pegasystems Inc., Automation Anywhere, Blue Prism PLC, Ipsoft, Inc., Celaton Ltd., Redawood software, Uipath SRL, Veriant System Inc. and Xerox Corporation.

Robotic Process Automation Market Segmentation
The market is segmented on the basis of Industry, Type, operation, process and Geographic.

Market by industry

Banking, Financial services and Insurance
Travel, Hospitality and Transportation Industry
Retail and consumer goods
Healthcare and pharmaceuticals
Telecom and IT industry
Manufacturing and logistic industry
Others
Market by type

Tool based
Model-based Application Tools
Process-based Application Tools
Service based
Consulting
Integration and development
Training
Market by operation

Rule- based operation
Knowledge-based operation
Market by process

Automated solution
Decision support and management solution
Interaction solution
Market by Geographic

North America
U.S
Canada
Mexico
Europe
Germany
U.K
France
Rest of Europe
Asia Pacific
China
Japan
India
Rest Of APAC
Rest of World
Latin America
Middle East
Africa
KEY MARKET PLAYER

Nice Systems Ltd.
Pegasystems, Inc.
Automation Anywhere
Blue Prism PLC
Ipsoft, Inc.
Celation Ltd.
Redwood Software
Uipath SRL
Veriant Systems Inc.
Xerox Corporation

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