Our Services
Our Services
DWAM is a Saudi Company in China which has been founded in 2004 as an indepenent entity and extremely existing in the top of Arabic Companies in China, and it is based on two decades of accumulated experiences approximately in this field as a strong link between the best factories and giant companies in China with business pioneers in the Kingdom and Middle East.
Seeking and insuring customers’ orders
- Seeking and insuring customers’ orders from China in the best possible price and highest available quality and as soon as possible according to the customer’s specifications and aspirations, this includes the following steps:
- Communication with customer personally, mechanically or through phone and receiving his requirements and desires.
- Designing the choices that matched with these requirements through a team of designers in the company.
- Communication with the best factories in China and negotiating with or on behalf of the customer.
- Checking out the primary samples and the end products in coordination with the customer and being sure that they are matching or even exceeding the customer’s expectations.
- Follow up the products through shipping operations whether by sea or air.
- Follow up custom clearance and products delivery to the customer.
Post sales services
Post sales services in touching products performance and working to repair, replace, substitute and support the customer in any shortage or defect in the product.
Coordination of shopping trips
Coordination of shopping trips , commercial, tourism and medical trips to China including Air reservations, accommodation, translators, and tourist packages.
Organizing and implementing occasions
Organizing and implementing occasions, conferences, meetings and workshops in China for the official governmental and commercial delegations.
Providing support services
Providing support services, coordination and logistic services within China from A to Z.
