servicenow itsm certification The cis exam is composed the questions on a couple of-desire and a couple of-choice that cover five mastering domains that each account for a high-quality percent of the examination. The exam specializes withinside the subjects which embody engagement technique and venture planning (10%), center tool setup (30%), safety (10%), tuning and overall performance (20%) and configuration (30%). Target audience: servicenow worker and servicenow companions. Product certifications: csm, hr, itbm, itom, itsm, safety operations, software program software asset control. Prerequisites: servicenow licensed structures administrator certification, itil v3 foundations certification and revel in with at the least give up-to-give up servicenow deployment obligations. Required guides: servicenow machine administration, enhance tool control, implementation bootcamp and scripting.

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