Who among passengers in the Southwest is eligible for a refund after missing a flight? According to southwest missed flight refund, travelers can reschedule their reservation and request a refund if they know in advance that they will miss their flight. The Southwest missing flight fee may be deducted from these refunds or they may be given in full. Only passengers with refundable tickets will be qualified for reimbursements, and only under the circumstances laid out in Southwest's no show policy.