Let’s talk about the ‘Recession Proof’ Industry. Any guesses? Well, I am talking about salons and spas. The most relaxing destinations to be. A study from Money Magazine states that women spend an average of $15,000 on salon and spa industry products. While the customer base of these industries is growing rapidly, it is important to improve the service quality and to earn a good amount of profit as well.
 

Now, how to streamline the business process for better ROI and business growth in such a competitive and ever-growing beauty industry? ERP software, for long, is known to allow businesses to automate back-office functions related to technology, services, and human resources. Odoo is a well-known Open Source ERP platform that helps manage multiple business applications from a single space. Odoo ERP contains important business benefits including a robust customization ability, dedicated community, for all business types.
 

With the help of Odoo ERP, Salon and Spa industry experts can automate their offline work. It encourages better business services and rapid growth in the market. Read this article to know how Odoo ERP can bring your beauty business to the top of the charts.
 

Book Your Appointments Online
Do you want your customers to wait in a long queue? How about letting them book appointments according to their availability? You can avoid the rush at the counters and show real-time booking availabilities by leveraging the benefits of Odoo ERP Development.

Your customers can make the appointments for themselves at their own convenience even during the weekends. You can send them automated email/SMS reminders prior to their appointment dates. You can even reschedule the meeting based on your availability.
 

Bonus tip: Embedding the appointment links on your website, email signatures, or on social media is an effortless way to get more customers.

Make Customer Relationship Management Easy

A well-known American businessman Michael LeBoeuf quoted that ‘A satisfied customer is the best business strategy of all’. And to make that happen, CRM should be your top priority. You can assess your business’ performance to analyze that which service is performing better. This can help you improve your services and establish a strong connection with your customers. Not just that, you can also handle your marketing services. It includes generating loyalty cards, managing discounts, creating attracting campaigns, and so on…

Inventory Management

When it comes to the Salon and Spa Industry, inventory management becomes crucial. This is because there are a lot of products in use at the same time! To keep the track of each product, Odoo ERP Solution comes with this useful module. Here’s what you can do with it:

• Shift the products easily and keep a note of them.
• Assign barcodes to each product.
• Track the ordered products from the supplier with the receipt to manage the inventory.
• Manage the expired products in the ‘scrap section’.
   

Human Resource Management

This module comes of use when you want to assign a beautician to the customers. To be able to do that, you have to generate a category for employees in the Odoo ERP. After that, you can assign a particular beautician to the scheduled appointment. It is also possible to categorize the employees according to their work experience. This way, your work allocation process becomes easier. In case you want to restrict sensitive pieces of information for the HR managers, it is doable. You can generate alerts for new leave requests, manage applications, and work on allocation requests easily.
 

Point of Sales (POS)

In the beauty industry, cash transactions happen more often. Point of Sales aka (POS) makes all the retail transactions efficient. Since this module is parameter-driven, you can set up your own parameters and the pay code with default to cash. Daily sales of products, delivery of products, and invoices are the major features provided by this module. In that case, you can keep track of all the accounting entries in the appropriate accounts. Take a look at some of the features of POS:

• Allocate the discounts, loyalty cards, with POS to the set of regular customers

• Accept mixed payment methods

• Keep a track of payments and dues of regular customers

• Maintain sales transactions, invoice, receipts, retail management, and taxes
   

In a Nutshell

Managing a business is not an easy task. And when it comes to the beauty industry, you have to streamline the process in the right way to serve quality results rapidly. As mentioned above, Odoo ERP solutions can help you automate the business processes.

Your customers can book an appointment for themselves. You can manage the product inventory, perform safe money transactions, keep track of employees’ status and more. This way, you can escape the traditional business methods for well-organized work culture as well as better ROI.